Frequently Asked Questions

+ HOW LONG DOES A WEBSITE PROJECT TAKE?

Custom website projects typically take 4-6 weeks depending on the complexity of the site and availability of photos and text to be used. Can’t wait that long? Check out our Fast Fit Website program.

+ WHAT WEBSITE PLATFORM DO YOU USE?

I create websites exclusively on the Squarespace platform. All Squarespace websites are responsive (mobile-friendly), easy to update on any computer, and are maintained by a live, 24/7 customer support team. Although I don’t work on other platforms, I’m happy to give you designer recommendations if you decide Squarespace isn’t right for you.

+ WHAT OTHER EXPENSES DO I NEED TO BE AWARE OF?

Your Squarespace subscription will cost between $18-26/month, depending on if you choose an annual subscription or month-to-month billing. Squarespace subscriptions include website hosting, site security, automatic software updates, and 24/7 real-person customer support. You will also need to purchase a custom domain (www.yourbizname.com) if you don’t already have one. This is typically about $13/year. Depending on your online scheduling needs, you may also want to use MINDBODY which starts at $125/mo. We’ll be sure to talk through the best options for your business goals before committing to these additional services.

+ WHAT'S MINDBODY?

MindBodyOnline.com is the industry-leading class-based online booking software for wellness businesses. They provide widgets that allow you to integrate your class schedule, events calendar and shopping cart right on your website. Your customers never need to leave your site to book a class, buy a pass, or access information about their account.

+ WHAT'S ACUITY SCHEDULING?

Acuity is my recommendation for appointment-based online booking. With Acuity you can seamlessly sell, track, and schedule appointments for personal training, private yoga, massage sessions, and more. Acuity's Emerging Entrepreneur plan is free if you have a Squarespace website.

+ I LOVE MY WEBSITE. CAN YOU HELP ME WITH MARKETING?

Sure! Once you have a modern website that works for you, it's time to drive some traffic to it! I offer digital marketing services to help you attract new clients, promote your studio, and keep people coming back time after time. Click here to learn more.

+ DO YOU OFFER ON-GOING MAINTENANCE AND SUPPORT?

Squarespace is a hosted website platform. They have customer support, maintain their own secure servers and provide regular updates to the platform. This is all included in your Squarespace subscription. Most clients do not require any additional maintenance services. However, I value on-going relationships with my clients, and offer digital marketing services to help you promote your website (and your studio) so you can grow your business.

+ WILL I BE ABLE TO UPDATE MY WEBSITE ON MY OWN?

You sure will! At the completion of our website project, I provide a live or recorded video walk-thru of your website so that you and your staff know how to make basic updates. You also have access to my Squarespace Video Tutorial Library.


HAVE ANOTHER QUESTION FOR ME? ASK AWAY!

Use this contact form or send me an email to connie@pixalitydesign.com